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EECREWCONNECT

Enhancing Passenger Experiences in the Aviation Sector

Brand

eeCrewConnect

Industry

Airline

Release

2023
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What is eeCrewConnect?

2e Systems (eecrewconnect) is a technology company specializing in providing Software-as-a-Service (SaaS) solutions primarily for the aviation sector. Their innovative white-label SaaS platform empowers airlines to directly sell tickets and facilitate online check-ins, enhancing passenger experiences. Additionally, they offer passenger notification products that inform travelers about flight disruptions and delayed baggage, ensuring effective communication.

The company also delivers real-time solutions for pilots and cabin crews, enabling them to stay informed about schedule changes during disruptions like weather events and strikes. With a presence in Germany and Croatia, 2e Systems serves a global client base of around 10 airlines, including a significant client in the United States, thereby playing a pivotal role in optimizing airline operations and traveler satisfaction.

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Challenge

Front-End UI

The company's existing customer, with whom they were recompeting for business, unexpectedly requested a new front-end user interface (UI) for their website. This posed a challenge as the company had initially planned to provide backend services while the client's own development team handled the UI. The sudden change required a quick shift in strategy and resource allocation.

Integration Complexity

Integrating a new front-end UI with existing back-end services required careful coordination to ensure seamless functionality. The company had to ensure that the new UI seamlessly interacted with their booking services and website components without disrupting the user experience or backend operations.

Skill and Knowledge Gap

To meet the client's request for a new front-end UI, the company needed expertise in the latest technologies and modern UI design. This presented a challenge as the company's existing team might not have been fully versed in these technologies, necessitating quick skill acquisition.
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Solution

Upheave technologies step in to help to navigate a sudden change in project scope, rapidly acquire or enhance the necessary skill set, manage the integration of frontend and backend components, maintain strict adherence to deadlines, and effectively communicate the benefits of their proposed solution to the client
Data Stream Solutions
We entrusted them with pivotal components of our system, and their team, leveraged their expertise in HTML to enhance the project.
Concept-to-Component Transformation
Transformed a screen concept into a cohesive design by breaking it down into smaller elements. This allowed our development team to seamlessly integrate these modular components.
Testing and Deployment
Spearheaded comprehensive software testing and assisted in the deployment of the software onto test systems.
Back-end Optimization
Our backend services greatly benefited from [Integration Expert's Name]. They skillfully linked disparate systems, extracted information, and manipulated data to optimize functionality.
Concept-to-Reality Interface Development
We took a visual screen design and translated it into a tangible reality. They skillfully developed the interface based on the conceptual design, establishing the architectural framework and methodically breaking it down. This meticulous process ensured smoother future adaptations, while any shortcomings could potentially lead to increased challenges and efforts down the line.
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Conclusion

Despite 2e Systems being the public face, it was Upheave Technology that tirelessly drove the project's execution behind the scenes. This diligence didn't go unnoticed, as even our client lauded our team's contributions and expressed their own contentment with our efforts. Upheave's pivotal role in this achievement has left a lasting impression on both the project's outcome and the client's satisfaction.
If you have a project that requires technical expertise and efficient execution, contact Upheave Technologies and let's work together to bring your ideas to life.
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Client Feedback
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“I'd worked with them for a long time and the Upheave team was very skilled and easygoing — we were sorry to lose them. The team brought in experts to work with React.js and designed the front and backend of an iOS and Android app, including the UI.”
Andrew Hurst
Head Architect, 2e Systems GmbH
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