Privacy policy

This privacy statement was last updated on July 3, 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://upheave.tech. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:

1.1 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP address
  • Geolocation data

To manage our contact forms, we use a third-party service provider called MailerLite. When you fill out a form on our website, the information you provide will be transferred to MailerLite for processing in accordance with their Privacy Policy and Terms of Service. MailerLite is a GDPR compliant service, and they protect your data through a variety of means. They maintain the application and user data in secure servers and can access your data only for assisting you with support-related issues.
MailerLite’s Privacy Policy is available at https://www.mailerlite.com/privacy-policy.

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.2 Newsletters

For this purpose we use the following data:

  • An email address
  • IP address
  • Geolocation data

We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may collect and process your data using industry standard technologies to help us monitor and improve our newsletter.
MailerLite’s Privacy Policy is available at https://www.mailerlite.com/privacy-policy.

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated

1.3 Compiling and analyzing statistics for website improvement

For this purpose we use the following data:

  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet website, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

To compile and analyze statistics for website improvement, we use a third-party service called Google Analytics. Google Analytics helps us understand how visitors engage with our website. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors. This means the data contains only general information like the city where you are located, the device you are using, the internet service provider you are using, etc.

Retention period

We retain this data until the service is terminated

2. Cookies

Our website uses cookies to improve your user experience. Cookies are small text files that are stored on your device when you visit a website. In this section, we outline the types of cookies we use and why we use them.

2.1. Cookie types

2.1.1. Functional Cookies

These cookies are necessary for the website to function properly and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. The use of these cookies is not based on consent but on our legitimate interest in providing a functional website and services explicitly requested by you. These cookies do not store any personally identifiable information.

2.1.2. Statistics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. The information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and we will not be able to monitor its performance. We use Google Analytics to provide this service, which uses first-party cookies. The data collected is not shared with any other party.

2.2. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “That's ok”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

3. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

4. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

5. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

6. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

7. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

8. Contact details

Upheave technologies d.o.o.

Petračićeva 6, Zagreb, Croatia

Website https://upheave.tech

office@upheave.tech